Clients running VMware choose industry-leading support and services from Rimini Street, avoiding costly price increases and buying the time and flexibility needed to determine their future virtualization strategy

LAS VEGAS--(BUSINESS WIRE)--Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and an AWS partner, announces the successful global adoption of its VMware support, security and consulting services by clients headquartered across four continents. Rimini Street’s VMware clients are experiencing improved service levels and peace-of-mind as they extend the life and value of their VMware perpetual licenses.

VMware Forced Switch to Subscription Model Drives Price Increases and Uncertainty

After acquiring VMware in November 2023, Broadcom instituted several changes to VMware licensing which impacted customers, including a sudden transition to a new subscription-based licensing model which has forced the bundling of products that were not previously selected, licensed or used by many VMware customers.

“Many organizations have perpetual licenses to use VMware products but are now facing end of support deadlines and significant annual fee increases,” said Dave Rowe, chief product and marketing officer at Rimini Street. “Rimini Street gives VMware customers the time they need to evaluate if they are going to eventually accept their new licensing model and fees, or evaluate, select, and implement a new virtualization platform. Selecting Rimini Support™ for VMware buys organizations time to perform this analysis and make and implement these critical infrastructure decisions.”

Rimini Street’s VMware Client Base is Now Spread Across 4 Continents in 3 Short Months

Since launching its VMware services in May 2024, Rimini Street celebrates the successful onboarding and support of VMware clients in 4 continents across multiple industries.

In addition to avoiding significant price increases and buying time to assess options, clients are selecting Rimini Street to support their VMware software based on Rimini Street’s reputation as the leading independent provider of enterprise software support that is delivered by product experts, and has global coverage and scalability, robust security offerings, a wide scope of supported VMware products, and access to strategic technical roadmapping services.

Alcatel-Lucent Enterprise, a leading provider of secure networking and communication solutions enabling organizations and industries to accelerate their operational efficiencies and competitiveness, has selected Rimini Street to provide VMware support and services. Since making the switch in July, multiple high priority cases have been logged, with Rimini Street’s seasoned engineers providing rapid, expert resolutions and garnering high praise from the digital-age networking, communications and cloud solutions provider.

"The Rimini Street VMware support experience is the best we've ever had," said ALE's head of EMEA Technology, Jean-Pierre Roullin. "We are impressed with both the quality of the support and the depth of services we receive from Rimini Street. We highly recommend business leaders seek them out for their VMware needs."

For clients who have already experienced Rimini Street’s industry-leading enterprise software support and services, expanding their relationship to include more coverage of their IT stack has been an easy decision.

“One of our long-time clients in the lottery and gaming industry recently selected Rimini Support™ for VMware. They have been with us since 2007, leveraging us for deep savings, and better, wider scope of support for their various Oracle product lines,” said Rodney Kenyon, group vice president of global professional services at Rimini Street. “With cost efficiency and high-quality support being priorities, the client’s new VP of IT was able to show both immediate strategic and operational benefits to the organization, making him the hero to the IT and finance departments.”

To learn more about Rimini Street’s VMware offering, click here. To get connected for an immediate consultation with one of Rimini Street’s VMware Enterprise Architects or other experts, simply email vmware@riministreet.com.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and an AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,600 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on X (formerly known as Twitter), Instagram, Facebook and LinkedIn. (IR-RMNI)

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These risks and uncertainties include, but are not limited to, adverse developments in and costs associated with defending pending litigation or any new litigation, including the disposition of pending motions to appeal and any new claims; additional expenses to be incurred in order to comply with injunctions against certain of our business practices and the impact on future period revenue and costs; changes in the business environment in which Rimini Street operates, including the impact of any recessionary economic trends and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our ability to grow our revenue, manage our cost of revenue and accurately forecast revenue; the expected impact of recent and anticipated future reductions in our workforce and associated reorganization costs; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle; risks relating to retention rates, including our ability to accurately predict retention rates; the loss of one or more members of our management team; our ability to attract and retain additional qualified personnel, including sales personnel, and retain key personnel; our business plan, our ability to grow in the future and our ability to achieve and maintain profitability; our plans to wind down the offering of services for Oracle PeopleSoft products; our need and ability to raise equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats, protect the confidential information of our employees and clients and comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take, or a failure by us to establish adequate tax reserves; the impact of environmental, social and governance (ESG) matters; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk, including uncertainty from the transition to SOFR or other interest rate benchmarks; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street’s equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on July 31, 2024, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. 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